The process of developing a Care Plan to look after a client begins when we are approached to see if we can provide the care needed. Trained staff will visit a potential client in their home to assess and determine their needs. At the same time we perform a simple assessment of the home environment to identify any areas of undue risk. From this we develop a personal Care Plan. This Care Plan is continuously reviewed and changed to make sure that it continues to meet the clients needs. A personal carer is then assigned with the clients full consent.

• Assistance with Dressing
• Preparing Clients Meals
• Assistance with Feeding
• Assistance with Shaving
• Oral Care Assistance
• Washing & Assisted Bathing
• Toileting & Continence Care
• Assistance with getting up or going to bed
• Assistance with medication with the use of
  blister packs

A trained carer will be able to undertake personal care services such as helping you to get up in the morning at the times that you wish, washing, dressing, toileting and bed-making. 

The carer can also help you to take any medicines that have been prescribed for you by your doctor, subject to certain limitations. A blister pack prepared by the pharmacist can work well for this service.

In the evening your routine can be repeated, helping you to go to bed, again at the time you wish. Very importantly the carer will check that all doors are locked and services safely turned off. 

In addition, an SMS text message can be sent to a family or friend, if required to confirm the visit is complete and all is well.
The carer can also help you to take any medicines that have been prescribed for you by your doctor, subject to certain limitations. A blister pack prepared by the pharmacist can work well in this instance.

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Do you require Residential Care?
Then please visit our Residential Care Home website

STAFFING
All our staff are trained or training to an NVQ standard.

NVQ's are important qualifications and a way of demonstrating care knowledge. Over 75% of our care team are qualified in NVQ 2 / 3 & 4.

Additional Training is encouraged and there are many different courses available to staff. Key training takes place in the first six weeks of joining the home, including moving /handling and privacy/dignity. Many outside course are available, including dementia care, challenging behaviour, diabetes etc.